Getting off BART at the 16th Street/Mission station early this afternoon, someone wearing an oversize white Yankees cap and full fashion camouflage exited the fare gates ahead of me. She headed straight for the booth where the much unbeloved BART station agents spend their time. She knocked on the glass and said, “Excuse me!” The agent, also a woman, glanced up with an “OK, here we go again” look on her face. She was probably expecting the usual — someone with a ticket that didn’t work, or someone claiming that they’d just lost twenty bucks in a ticket machine, or someone who wanted to use one of the station bathrooms that have been closed for six years as part of the war on terror.
“Excuse me! I just wanted to say happy New Year’s and thanks for everything you do!” the camouflaged patron said. That was it. Then she turned and walked away.